If you are seeking information regarding our patients, please familiarize yourself with our organization’s procedures to ensure the highest level of protection for patient information. Safeguarding patient data is our top priority, as it supports effective communication between providers and patients and maintains the trust essential for quality care.

While the Privacy Rule permits covered health providers to share protected health information for treatment purposes without patient authorization, we maintain enhanced safeguards for all information requests to exceed standard compliance expectations.

For medical offices or organizations requesting medical records or patient information, please direct your request to our secure email at info@mindhopeofoviedo.com. All requests are carefully monitored and processed in accordance with established protocols. To expedite processing, please include the patient’s full name, date of birth, and a brief description of your inquiry. Your email signature should reflect your full name, organization name, phone number, and fax number. Please note that we will verify your email information before releasing any medical records.

If you are a patient requesting medical records or other information, please send your request to our secure email at info@mindhopeofoviedo.com. Be sure to include your full name, date of birth, a brief description of your request, and a telephone number. Please note that we will not release any information without explicit patient consent.

Only individuals listed on the patient’s family/friends authorization form may obtain limited information when calling on the patient’s behalf.

Thank you for adhering to these procedures.